Complaints & Feedback
Updated: 1 July 2026
We welcome feedback and take any concern seriously. This page explains how to raise a concern and what to expect.
How to raise a concern
Please contact us at hello@dihuiglobal.com with a description of your concern, any relevant dates, and how you would like us to respond.
What to expect
We aim to acknowledge complaints promptly and to respond fully within a reasonable time. We will treat your concern respectfully and confidentially.